Full Time Remote – Must be legally eligible to work in Canada or the U.S.
Commit is the first professional network founded by software developers that puts the career needs of Startup Engineers first. It’s not a job board, it’s a collaborative, remote community with life-long peer-to-peer support, personalized career development, and unique access to startup opportunities.
This is an exciting opportunity to join our Support Team, which is made up of the people responsible for running our business and supporting customers – our Engineering Partners (EPs). Everything we do is guided by our key operating principle: Do what’s best for our Engineers. You can learn more about what it’s like to work at Commit here.
Commit connects startups with our private community of Engineers, by facilitating three-month pilots as a trial run before teaming up full-time. To learn more about how Commit works with startups, feel free to look at this document that we share with startups (in lieu of a startup-facing website).
If you’re interested in solving problems facing technical founders and Software Engineers, and experimenting with creative strategies to reach both those audiences, please continue reading.
Why we need you
Our Startup Partnerships team is responsible for increasing the number and quality of technical founders (aka Startup Partners) and Software Engineers (aka Engineering Partners) at Commit. We know the types of startups and engineers that Commit can help, and have built an initial playbook based on our personal network. We need a high energy, experiment-minded individual to help ideate and execute on our growth plans.
As Commit’s Manager, Startup Partnerships, you will report directly to the Director of Business Development and own the Startup Partner experience. You’ll edit and improve our existing intake and vetting playbook, and help build out new initiatives to augment the Startup Partner experience after they hire from Commit.
What you can do
- You can build authentic relationships.
- You can authentically connect with everyone you meet, and seek to provide value regardless of if they become a customer.
- You’re energized by talking to startup executives, not intimidated.
- You know that a startup founder is just a human being who’s passionate about solving problems. You should be comfortable engaging with executive-level individuals.
- You know that inspiration comes from deeply understanding customer needs.
- As the main point of contact and face of Commit to our startup partners, you will have expert authority on their pain points and, with Commit and with building their business. You’re comfortable synthesizing these learnings, and sharing them with our growth team to inform strategy, collateral and expansion opportunities.
- You can comfortably and confidently share your thoughts in person and in writing.
- You can engage constructively in discussion with your colleagues and peers.
- You can paint a picture of what makes a startup special through written communication.
Who you are
- You have a deep empathy for founders, and a passion to help startups succeed! You may have a background as an entrepreneur, an early hire at a startup, or as a VC.
- You’re interested in startups, and know what makes for a compelling founder, market and problem space. You follow the startup landscape and have your own perspective on how to evaluate a startup opportunity. We have an internal playbook honed by our own experience investing in startups, but are keen to learn from your experience and instincts.
- You like learning… a lot. You like diving into new topics and are comfortable in uncertain, fast-moving situations. You’ll spend most of your day talking to founders about emerging companies, and you relish the opportunity to learn about new business models and industries.
- You are excited about working remotely & asynchronously. You’re pumped about the flexibility to work from wherever (in North America) is best for you right now and playing a vital role at Commit in defining the future of work.
- You know the rules, and you know when to break them. You speak your mind with conviction but without ego. We’re still writing the playbook at Commit, and while some pieces just need edits, some need to be built from the ground up.
You do NOT need to have expertise in technical founders specifically. A background in computer science or experience working closely with a technical founder would be a benefit, but this is absolutely not required for the role. Curiosity and a learner’s mindset is significantly more important.
Roles and Responsibilities
- Your time will be split 50% on meeting with prospective Startup Partners to educate them on Commit, assess if they are a good fit, and onboard them onto the platform.
- The remaining 50% will be spent helping execute the Startup Partner experience post-hiring from Commit. We have some high priority initiatives mapped out already, but are looking for people with their own ideas on how to best serve technical founders.
- You’ll be our main point of contact and the face of Commit with new startup partners. You will be responsible for building out longer term relationships with our Startup Partners to foster brand loyalty.
- We have a V1 startup application, onboarding playbook, call script, etc that you will help augment.
- Build an intake engine for scale, that balances our commitment for vetting startup partners with a respect for their time (ie. help us prepare for self-serve onboarding, with an initial focus on identifying no-code ways that we can come to meetings with startups better prepared to reduce time spent asking questions).
- Become an expert on technical founders and developers, and the problems they face.
- Support the measurement and tracking of NPS.
- Work out loud and maintain a credible presence in social channels relevant to VCs, technical founders and engineers.
Our Commitment to Diversity & Inclusion:
As an early-stage startup, we know it’s critical to build inclusive processes as a part of our foundation. In our shortlist (our top 5 candidates), we are committed to having a minimum of 3 candidates who self-identify as female and/or 3 candidates who are part of underrepresented minority groups.